Challenges in Supporting Exploratory Search through Voice Assistants. Xiao Ma, Ariel Liu. Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems Workshop. (CHI'20) [pdf]

AI-Mediated Exchange Theory. Xiao Ma, Taylor W. Brown. Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems Workshop. (CHI'20) [pdf]

Understanding Image Quality and Trust in Peer-to-Peer Marketplaces. Xiao Ma, Lina Mezghani, Kimberly Wilber, Hui Hong, Robinson Piramuthu, Mor Naaman, Serge Belongie. In Proceedings of 2019 IEEE Winter Conference on Applications of Computer Vision. (WACV'19) [pdf] [slides]

AI-Mediated Communication: How the Perception that Profile Text was Written by AI Affects Trustworthiness. Maurice Jakesch, Megan French, Xiao Ma, Jeffrey T Hancock, Mor Naaman. In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems. (CHI'19) [pdf]

When Do People Trust Their Social Groups?. Xiao Ma, Justin Cheng, Shankar Iyer, Mor Naaman. In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems. (CHI'19) [pdf] [slides]

Web-Based VR Experiments Powered by the Crowd. Xiao Ma, Megan Cackett, Leslie Park, Eric Chien, Mor Naaman. In Proceedings of the Web Conference 2018. (WWW'18) [pdf] [slides]

A Computational Approach to Perceived Trustworthiness of Airbnb Host Profiles. Xiao Ma, Trishala Neeraj, Mor Naaman. In Proceedings of the 11th International AAAI Conference on Web and Social Media. (ICWSM'17) [pdf]

Self-disclosure and Perceived Trustworthiness of Airbnb Host Profiles. Xiao Ma, Jeffrey T Hancock, Kenneth Lim Mingjie, and Mor Naaman. In Proceedings of the 20th ACM Conference on Computer-Supported Cooperative Work and Social Computing. (CSCW'17) Honorable Mention for Best Paper [pdf] [slides]

What Happens in happn? The Warranting Power of Location History. Xiao Ma, Emily Sun, and Mor Naaman. In Proceedings of the 20th ACM Conference on Computer-Supported Cooperative Work and Social Computing. (CSCW'17) [pdf] [slides]

"People are Either too Fake or too Real": Opportunities and Challenges in Tie-based Anonymity. Xiao Ma, Nazanin Andalibi, Louise Barkhuus, Mor Naaman. In Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems. (CHI'17) [pdf] [slides]

Anonymity, Intimacy and Self-Disclosure in Social Media. Xiao Ma, Jeffrey T Hancock, Mor Naaman. In Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems. (CHI'16) [pdf] [slides]

The Gig Economy. Paolo Parigi, Xiao Ma. XRDS: Crossroads, The ACM Magazine for Students - The Future of Work: Volume 23 Issue 2, Winter 2016. [pdf]

Movement: A Secure Community Awareness Application and Display. Xiao Ma, Ross McLachlan, Donghun Lee, Mor Naaman, Emily Sun. In CSCW '16 Companion: Proceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing Companion. (CSCW'16) [pdf]